Privacy Policy

Gateway Theatre Guild

This Privacy Policy describes how Gateway Theatre Guild (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website gatewaytheatreguild.ca and services.

 

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address, and payment information when you purchase tickets, make donations, register for workshops, or become a member.
• Communications: Information you provide when contacting us, including customer support inquiries and feedback.
• Membership Information: Details related to your membership status, participation history, and volunteer activities.
• Performance and Workshop Registration: Information provided when registering for auditions, performances, workshops, or other events.

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Log and Usage Data: IP address, browser type, operating system, referring URLs, access times, and pages viewed.
• Device Information: Information about the device used to access our website.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and to maintain your preferences.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing ticket purchases, donations, and membership registrations
• Communicating with you about performances, events, and organizational updates
• Improving our website and services
• Responding to your inquiries and providing customer service
• Sending promotional materials and newsletters (with consent)
• Managing auditions, rehearsals, and performances
• Complying with legal obligations

 

3. Sharing of Information

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, email delivery, and website hosting.
• Professional Advisors: Legal, accounting, or other professional advisors in connection with the services they provide to us.
• Legal Requirements: When required by applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties.

 

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing consent to process your information
• Opting out of promotional communications
• Requesting restriction of processing or data portability

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

 

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

 

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

 

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised “Last Updated” date. Your continued use of our website after any changes indicates your acceptance of the revised Privacy Policy.

 

9. Cookies Policy

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit.

9.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Preference Cookies: Enable the website to remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites to enable customized advertising.

9.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when you receive a cookie.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Gateway Theatre Guild
Email: presidentgtg@gmail.com

 

11. Additional Information for Canadian Residents

Gateway Theatre Guild operates in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. As a Canadian organization, we are committed to protecting your privacy rights under Canadian law.